Please allow 3 business days for our customer team to respond to your email.
To better help us answer your issue, please include:
1) Your full name (included on the order),
2) Your order number
3) Exact details of the issue and attach any photos in the message.
If you require a returns/exchange form, please download the form here and follow the instructions provided.
Please be sure to check your junk/spam inbox if you have not received a reply within this period.
If your email is in regards to product query visit our Q&A first for assistance as you may find the answer here.
Contact Info
Australian Head Office Address
Balmain NSW 2041
USA Office Address
315 Deaderick Street Ste 1550 Nashville TN 37238
Media and Public Relations
General Email
Notice:
Due to ongoing bushfire activity in Australia. Postage services have been affected and there may be a slight delay in your order reaching you in the usual period of time.